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Frequently Asked Questions / Help

  1. Can I use the service on Facebook?
    Unfortunately it's technically impossible to use the maps on Facebook.

  2. Is there a way to install RevolverMaps on services that do not allow Javascript and Flash Widgets?
    Try the HTML-Map or the HTML-Button, both Widgets are also available as BBCode. A click on the Widget opens the Live Statistics Page, it enables you to see your visitors in real time.

  3. I want to place the widget at a certain position on my website. Where do I have to paste the code?
    Treat the code as an HTML element: The widget is displayed where you paste the code in your HTML source.

  4. How to add a widget to a blogger.com (blogspot.com) layout?

    1. Login to your Blogger-account
    2. Choose your blog on the dashboard, click on 'Layout'. You get an overview of the page elements on your blog.
    3. Click on one of the 'Add a Gadget' links, a pop-up opens
    4. Under 'Basics' click on 'HTML/JavaScript'
    5. Paste the code you get at revolvermaps.com into 'Content', optionally add a title
    6. Click on 'SAVE'
    7. Drag the new page element representing the widget to a position of your choice
    8. Click on 'PREVIEW', check if the widget fits into your layout. You may have to experiment a little in order to find appropriate size settings for the widget.
    9. Click on 'SAVE', you're done

  5. How to add a widget to a selfhosted Wordpress blog?
    You don't need to install a Wordpress plugin. Use the original code from the RevolverMaps setup pages instead. All widgets are compatible. Please follow these steps:

    1. Login, go to your admin site
    2. Go to 'Dashboard' - 'Appearance' - 'Widgets'
    3. Drag the Element 'Text - Arbitrary text or HTML' to the sidebar
    4. Copy the code from the RevolverMaps setup page to the big textbox, optionally add a title
    5. Click on save, you're done.

  6. How to add a widget to Wordpress.com?
    The HTML-Map as well as the HTML-Button are compatible with Wordpress.com. Create the Map here, if you want to use the Button create it here, make sure you've choosen 'HTML-Map' respectively 'HTML-Button' as the code version. Add the code to your Wordpress-Blog as follows:

    1. Login to your Wordpress account
    2. Go to 'My Blog' - 'Dashboard' - 'Appearance' - 'Widgets'
    3. Drag the Element 'Text - Arbitrary text or HTML' to the sidebar
    4. Copy the code from the RevolverMaps setup page to the big textbox, optionally add a title
    5. Click on save, you're done.

  7. How to add a widget to my Joomla driven site?
    Joomla 'Module Custom HTML' filters certain HTML tags required in order to display most of the RevolverMaps widgets. But there are several extensions at the Joomla! Extensions Directory giving you more control over your content. Use the code from the RevolverMaps setup pages in combination with such an extension.

  8. How to add a widget to my Drupal driven site?
    One easy way to add the widget is to create a block, then paste the RevolverMaps code into the block content. Don't forget to enable full-html for the block. You can then enable the block on any page you like. See also the Drupal documentation about blocks.

  9. How to add a widget to a Tagged.com profile?
    Tagged.com has discontinued the support of Flash Widgets. But the HTML-Map as well as the HTML-Button still are compatible. Create the Map here, if you want to use the Button create it here, make sure you've choosen 'HTML-Map' respectively 'HTML-Button' as the code version. Add the code to your Tagged.com profile as follows:

    1. Login to your Tagged.com account
    2. Choose 'Profile', 'Add a Widget', 'Enter Code'
    3. Paste the code from the RevolverMaps setup page, click on 'Done!',

  10. Some visitors don't show up on the RevolverWidget, what's wrong?
    In order to trace the traffic of your whole webcontent please make sure the Widget is placed on every page (e.g. in the sidebar). You can combine Widgets, see the following section:

  11. How to use different RevolverWidgets at my website?
    You can combine RevolverWidgets (for example the button in the sidebar and the globe at a special site) as follows:

    1. Create a widget and add it to your site (e.g. the button).
    2. Create another widget (e.g. the globe), if you're ready click the update button beside the codefield. Enter the link to your website that contains the first widget (in our example it's the button). Add the code to your site (here the subsite that will contain the globe). You're done.

  12. How to convert my old RevolverMaps Widget to a new one keeping the visitor information?
    You can convert any RevolverWidget to any RevolverWidget, for example a button to the globe as follows:

    1. Do not remove your old widget until the last step. Keep it on your site.
    2. Create your new widget at revolvermaps.com.
    3. Click on the 'update' button at the setup page (right beside the codefield).
    4. Enter the link to your website that contains the old widget. Make sure your old widget code still is on your website.
    5. Press enter, wait until the message 'Ok' appears.
    6. Now you can replace your old code with the new code.

  13. Isn't it possible to disable the recent page list at the RevolverMaps live statistics site?
    Yes it is: Use the 'Flash via HTML' version, aka the MySpace version. It's available for RevolverMaps Standard and RevolverMaps Plain.

  14. Why do I see lots of dots of other visitors, but the only visitor showing up with the flag/city/state-label is me?
    The labels show the recent visitors. They disappear after 10 minutes of inactivity, the dots stay forever. You can obtain detail information to each dot by moving the mouse over the 2D map at your live stats page.

  15. Is it possible to open the widget links in a new window?
    No.

  16. How can I center the widget on my page?
    The solution depends on your layout, but you can try this: <div style="text-align: center;">YOUR WIDGET CODE</div>

  17. Is it possible to set the counter to an initial value?
    It's not possible to set the counter. But the live stats page displays the date you've added your map to your site as a reference point for you and your visitors (visits since...).

  18. How long is the 'recent' time interval (like in recent pages etc.)?
    500 seconds

  19. How are visits counted?
    It depends on the type of widget your are using on your page:

    If you have installed the HTML version (including BBCode) of either the 2D map or the button the following rule applies:

    A visit is counted on the first pageview of a client or if the last pageview of that client that was counted as a visit is older than 15 minutes.

    If you are using any other widget the following rule applies:

    A visit is counted on the first pageview of a client or if the last pageview of that client is older than 15 minutes.

    In simple terms, a visit has a timeout of 15 minutes.

  20. The widget displays no visitor information (blank globe/map).
    This problem can occur if you disconnect from network before the widget is displayed on screen: Some widgets are designed to delay the loading of visitor data and other resources as long as they remain off-screen (If placed near the footer of a website for instance the user has to scroll down.). This feature helps to conserve client and server sided resources and is related only to the monitoring function of the widgets. Visitors will be registered in any case.

  21. The 2D map is displayed instead of the globe widget:
    The 2D map is displayed as fallback if Flash Player is not installed on your system.

  22. The large globe at the RevolverMaps live statistics page doesn't show up.
    The globe needs WebGL.

  23. What is WebGL?
    WebGL is a browser technology giving web developers access to the functionality of the graphics hardware. Because it's built-in to the web browsers there's no dependency on third party plugins.

  24. What are the hardware requirements for WebGL?
    Even older graphics cards (from Shadermodel 2.0) should support WebGL. But there may be hardware limitations or driver problems. The latter may be fixed by updating your graphics driver.

  25. What browsers support WebGL?
    The lastest releases of the following common desktop browsers support WebGL and have it enabled by default:

    • Firefox (stable)
    • Chrome (stable)
    • Chromium (stable)
    • Opera
    • Internet Explorer 11 (with the update released on April 8, 2014)

    other browsers:

    • Safari provides WebGL but it may be disabled by default. In order to enable it go to Safari - Preferences - Advanced. Put a check at the field Show Develop menu in menu bar. Now you can enable WebGL in the Develop menu.

  26. Can I use the service on HTTPS (SSL/TLS encrypted) sites?
    Yes. All widgets are compatible with secure sites.

  27. My website is accessible via HTTP as well as HTTPS. Do I have to use the same code for both protocols?
    Yes. Don't be confused if your code contains an URL starting with //. It's intended and valid (network-path reference).

RevolverMaps are customizable visitor map widgets combined with a live statistics function. The easy setup makes the free service available for private and professional webmasters, webdesigners, bloggers, social networkers...
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RevolverMapsGet a Widget.